RobKellerMD® Website Privacy Policy



In addition to employing strict security policies, RobKellerMD.com respects your privacy. That is why we have implemented the following Privacy Policy.

Security
Dr. Keller was an accomplished physician and medical researcher who believed in the importance of nutritional supplementation in maintaining good health and a properly functioning immune system.

RobKellerMD.com understands the concerns and security issues of online purchases. You can rest assured that your online purchase with RobKellerMD.com is 100% secure!

Information Collection and Use
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing". While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

Special Offers
Opt-in e-mail subscribers will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service
Updates - We also send the user site and service announcement updates. We communicate with the user to provide requested services and in regards to issues relating to their account via e-mail or phone.

Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by emailing Customer Support at: info@robkellermd.com.

Choice/Opt-out
Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an opt-out mechanism so users who buy a product from us, but don't want any marketing material, can keep their e-mail address off of our lists.

Privacy Policy Changes
Our privacy policy may change from time to time, and any such changes become effective upon posting. Please check back frequently for any updates that may have been made, as it is your sole responsibility to be aware of these changes. RobKellerMD.com does not provide notices of changes in any manner other than by posting those changes at this web site.


The statements on this page have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.


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